Can I change/cancel my order?

Indeed you can! If you reach out to us within one hour during regular business hours, we can change or cancel your order immediately. Otherwise, we can always help you return or exchange any item thanks to our Happiness Guarantee.

As a reminder, our hours of operation are:

Monday - Friday, 9 a.m. - 9 p.m. EST
Weekends - 9 a.m. - 7 p.m. EST (Live Chat) and 10 a.m. - 9 p.m. EST (Phone)

Note: Due to regularly scheduled maintenance to our phone system, we are currently taking customer requests at our contact form here, over email at or through live chat on

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Can I change/cancel my order?

Still can't find what you're looking for?

The Bombas Customer Happiness Team is here to help. You can call, text, or send us a message, and we'll smooth out any problems.

Give us a Call


Hours of Operation

Monday - Friday, 9 a.m. - 9 p.m. ET,
Weekends, 10 a.m. - 9 p.m. ET