Can I change/cancel my order?
Indeed you can! If you reach out to us within one hour during regular business hours, we can change or cancel your order immediately. Otherwise, we can always help you return or exchange any item thanks to our Happiness Guarantee.
As a reminder, our hours of operation are:
Monday - Friday, 9 a.m. - 9 p.m. EST
Weekends - 9 a.m. - 7 p.m. EST (Live Chat) and 10 a.m. - 9 p.m. EST (Phone)
Note: Due to regularly scheduled maintenance to our phone system, we are currently taking customer requests at our contact form here, over email at email@example.com or through live chat on bombas.com.