How Long Will My Return Take?

Once you speak to Customer Happiness representative about your return or exchange, you’ll receive a pre-paid return label by email within a few minutes. 

 

Simply print out the label, attach it to a bag with the items you’re returning along with your packing slip (if you still have it), and send it back to us. We should receive it within 5-7 business days. 

 

If you’re returning these items, you’ll see the refund processed 3-5 business days after we receive them.

 

If you’d like your return label to sent to you by physical mail, just let us know!

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What's your return policy? How Long Will My Return Take?

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The Bombas Customer Happiness Team is here to help. You can call, text, or send us a message, and we'll smooth out any problems.

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1-800-314-0980

Hours of Operation

Monday – Friday, 9 a.m. - 7 p.m. ET,
Weekends 10 a.m. - 5 p.m. ET