How long will my exchange take?
Once you speak to Customer Happiness representative about your return or exchange, you’ll receive a pre-paid return label by email within a few minutes.
Simply print out the label, attach it to a bag with the items you’re returning along with your packing slip (if you still have it), and send it back to us. We should receive it within 5-8 business days.
If you’re exchanging your items for something else, those replacements should arrive 5-8 business days after we receive them.
If you’d like your return label to sent to you by physical mail, just let us know!